Frequent Questions

FREQUENTLY ASKED QUESTIONS

Last Updated June 1st

General FAQ's

IS IT SAFE TO BUY MARIJUANA ONLINE?

Generally, recent times have proven stoners prefer buying marijuana online.
Our products are of the highest quality and are packed in discrete odour
less vacuum sealed packages. Discreet delivery is our recommended
best practice and packages are tracked all the way to your home.

IS DANK SKUNK LEGIT?

“YES INDEED” in Lil Baby’s Voice , we run an honest and legitimate
business accompanied by stealth end to end delivery. Our goal is to
provide customers with potent cannabis products and the very best
customer service so they will come back for more and tell their friends
about our great products and services. Skunk is your connection for top
grade Cannabis from home and abroad!

HOW MUCH MARIJUANA CAN I ORDER?

You can order anywhere from one ounce to 5 pounds in a single order or for a single shipment.

WHAT IS YOUR RETURN/REFUND POLICY?

For obvious reasons we do not accept returns. If your package does not
arrive within 6 days of payment, write to us and we will check the tracking
records to see if it was delivered. If the package was not delivered due to
our error we will resend or give you a refund. If the package was delivered, we
will give you the tracking number so you can see for yourself it was
delivered, but no refund. It could be it was intercepted by a family
member or roommate and we have no control over that. Also if it was not
delivered due to a customer giving a faulty address there will be no
refund.

IS IT REALLY SAFE TO ORDER FROM YOU?

Safer than the street. In that case, you have money and a controlled
substance at the same time and place. Pretty incriminating, easy to set
up and prosecute. With Dank Skunk, the transactions are separate.
Your payments are anonymous. The package is triple sealed. Your
package will look like an ordinary package so who’s to know what’s in it?
Please see the security page for more information on our secure
database.

HOW CAN I RESET W PASSWORD?

If you need to reset your password, click the Forgot your Password link
on the login page

Packaging And Shipping

HOW WILL MY ORDER BE PACKAGED?

Your order will be discretely packaged and vacuum-sealed to protect
and maintain your privacy. We ship using disguised mailers or
nondescript boxes with no indication of what is inside.

WOULD YOU SHIP W PACKAGE SAFELY AND DISCREETLY?

Yes. We ensure that your order is packaged with care and
vacuumed sealed. This protects gour purchase and gour privacy.
We use mailers which are secure and discreet.

I HAVEN'T RECEIVED MY PACKAGE, WHAT HAPPENED?

Insured Shipping
If you select Insured Shipping, and you don’t receive your package after
two days past the expected delivery date, contact us. You will be
credited for the full amount of the order in points and you can simply
place the order again.
Non-lnsured Shipping
If you have NOT selected the Insured Shipping Option, and gou don’t get
your package after two days past the expected delivery date, contact
us. We can do a trace to find the package, theg ship it to you and you’ll
receive it a few days later. If the package is deemed “unrecoverable,” we
can reship the order, but refunds will not be offered due to postal issues.

WILL PACKAGE "REQUIRED SIGNATURE" WHY WAS THIS ASKED OF ME?

Any order over £300 pounds is sent with a ‘Signature Required.” If you
don’t want this option, leave a note with your order indicating “No
Signature required, Please.”

MY PACKAGE IS GOING TO THE WRONG DESTINATION WHEN TRACKED

If you’re tracking your package on the Morz Xpress website and it
looks like it’s headed to the wrong city, it’s most likely due to human error.
Human errors happen on occasion as the postal employee has to
manually enter each postal code in the system and if they are off by a
digit/letter, it can cause a routing error and subsequent delay of 1-2
days.

DO YOU DELIVER WORLDWIDE?

Sounds impossible but, Not Really we delivery within UK and all of Central Europe. As a leading activist
marijuana discreet delivery faced discreet boundaries, our operations are
stealth giving us the will power to provide weed strains to needy consumers who are willing to collaborate and exercise patience as
all deliveries aren’t signature required packages.

WILL YOU DELIVER TO ANY ADDRESS?

We will deliver to any address [a restaurant, a bar, a shopping center,
your house, whatever!) as long as your address is right. We can’t deliver to military camps, government
institutions, any schools or near children, however.

Payment And Fees

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

For your convenience, we accept Bitcoins To pay with Bitcoins just follow the instructions shown on the
checkout page.
We accept Bank Transfers We provide you with
instructions for an Bank Transfers with your invoice. We will only ship orders
once the payment has been confirmed.

HOW TO BUY BITCOINS

With the Bitcoin price so volatile many people seem curious about
getting some. Below we have listed some of the best exchanges.
If you want to do gour own research then check our guide on how to bug
bitcoins in any country. Here are our recommendations:
Coinbase
BUY HERE
Coinbase is one of the world’s largest Bitcoin exchanges. Users in the
United States, Canada, most of Europe, and Singapore can buy bitcoins
with a connected bank account or SEPA transfer.
European users can purchase bitcoins with 3D secure credit or debit
cards.
ndacoin
BUY HERE
Indacoin is a global platform enabling the quickest bitcoin purchases in
more than 200 countires with a credit or debit card and no
registration.lf it’s the first time gou use the card, gou will receive a call
from Indacoin with a L+-digit code, which should be entered on gour order
page. After that, you will have to enter a 3-digit code, which can be
found on your online card statement next to the charge amount.
You will have the limit of $50 for the first transaction, SIOO for the second
transaction available after four days of the initial purchase and S500
after eight days of the first bug. The total limit for the first month will be
S5,OOO and then no limits at all.
Since your card is verified, cryptocurrency is sent automatically within
ten minutes after the payment.
Kraken
KraHen
BUY HERE
Kraken is one of the world’s largest Bitcoin exchanges. Residents of Europe ard
the LIK can deposit and purchase bitcoins with same day SEPA transfer.
LocalBitcoins
BUY HERE
Loca18itcoins is an escrow service that helps match Bitcoin buyers and sellers.
SpectroCoin
BUY HERE
SpectroCoin is an all-in-one solution for Bitcoin offering an exchange,
debit card and ability to bug bitcoins with credit cards.

HOW TO SEND A WIRE TRANSFER?

Online
This is a fast and convenient option, pay by debit card and your money
is ready sent in minutes.
1) Log in or register, and click ‘send now’ to start your transfer.
2) Enter the destination and amount, then choose cash pick up and
payment by card.
3) Enter your receivers name and address.
9) Pag with your credit2 or debit card [issued by a bank).
5) WU will send you a confirmation email with a tracking number for
your transaction (MTCN). Share this receipt with us us via
email sales@dankskunk.co.uk for fast cash pick up and delivery.
In Person
Go directly to the counter to transfer money to our cashiers.
1) Search for an agent location near you.
2) Go directly to the counter with your ID, My WUE number or phone
number, and bring your receiver’s information. Give the Agent the
applicable funds [including transaction fee), and pay with cash.
3) Save your receipt and share the tracking number (MTCN) with your us
via email sales@dankskunk.co.uk for fast cash pick up.

IS TAX INCLUDED WITH THE PRICE?

Yes. We charge 3% GST on orders. This is included in the checkout price.

WHAT ARE YOUR SHIPPING FEES?

On orders below £200 dollars we charge £50 for Standard Mail and SL+O
for Express Mail (Overnight). For any order over £200, the shipping is
free. We ship our orders via City Sprint, ipostparcels, UPS, ParcelForce (handled by Morz Xpress) and we provide a tracking number via email for you
once the order has shipped. If you live in a remote area, your order may
take a little longer to reach you.

I'VE PAID FOR MY ORDER, WHAT NEXT?

Your order will be on hold until we authenticate payment. Once payment is received, your
order will ship same day or within 1 business day.

WHAT HAPPENS WHEN I DON'T PAY FOR MY ORDER?

Once you’ve placed your order, the next step in the process will be to
submit payment. Your order will be kept On Hold till we receive payment.
If we do not receive your payment within 24 hours, your order will be
canceled.

Ordering Weed

HOW TO MAIL ORDER WEED WITH HELLO GANJA? (£200 MINIMUM ORDER)

It’s easy to order from us.
1 . Start by filling out our simple registration form here
2. Browse our premium selection of weed online from Cali and Colorado
top producers here and add items to your cart
3. Check out and pay using Bitcoins, Cashapp or Bank Transfers
9. You will receive a tracking number for your package once payment is
confirmed. Expect your shipment within 1-4 business days. You can
check your order status here

DO YOU ISSUE REFUNDS OR EXCHANGES?

Yes we issue refunds or exchanges for most products with the exception
of organic flowers and edibles. If you believe that you have a defective
product please contact us within 48 hours of receiving the product.
Please note that we only issue refunds in the form of points.

CAN I GET IN CONTACT WITH A CUSTOMER REPRESENTATIVE?

Yes, You can call our contact number is +44 20 8638 7855 where you can reach us via
Call, WhatsApp. Our customer service representative is
available for live chat on Monday to Friday or 24/7
by email to admin@dankskunk.com

CAN I ORDER OUTSIDE OF UK?

Yes, we  deliver weed to most locations in the United States. However
you can Mail order marijuana from our Canada, AU and all of Central Europe.

WHEN DOES MY ORDER SHIP OUT?

Your order is shipped the same business day, if we receive your order’s
and payment by our 1pm.

DO YOU OFFER A VETERAN'S DISCOUNT?

To our brave UK Veterans, we celebrate you for your courage,
service and sacrifice by providing a 10% discount off your invoice.
Please email your National Identification Veterans Card, Certificate of
Service or similar proof to admin@dankskunk.co.uk. Once
approved, we will set you up with your own personal coupon code that
can be applied to all future orders.

HOW CAN I CANCEL OR CHANGE MY ORDER?

If you want to edit or add to your order, you’ll need to create a new
order with us. We will then cancel the old order. Email us
at admin@dankskunk.co.uk with your order number that you
want cancelled. This order will be cancelled or edited if it hasn’t been
sealed or shipped out get.